News from PANUG - August 8, 2001 http://panug.org If you'd like to submit articles to PANUG for publication here, send it in plain text to info@panug.org. MORE CODE RED Bruce Yatvin points out the following article on the impact the Code Red Worm has on us and how some are just saying no: http://www.msnbc.com/news/607667.asp CORPORATE BAD GUYS - SPRINT by Ed Sawicki About six months ago, I responded to Sprint's advertising campaign promoting their frame relay services. I filled out a form on their web site and included only the bare minimum information that their web form would accept. This morning, I received an email from someone else who filled out this form notifying me that the information we entered has been publicly available on Sprint's web site for month's. I went to the URL he included and, sure enough, there was my contact information along with about 500 other people. This fellow has been complaining to Sprint for the past few months, trying in vain to get Sprint to remove the information from public view. Sprint is deaf to these complaints. The solution may be a class action. One of the basic rules of running a web site is to keep private information private. Sprint's webmasters don't appear to know the basics. If they're incompetent in something as simple as running a web server, who can tell whether they're competent to service you in other areas. Since several complaints about this matter have gone unanswered, we know they're incompetent in handling customer concerns. When you collect private information about others, you're responsible for the privacy and security of that information. You must make a reasonable effort to keep the information from becoming public. When you make no attempt to secure that information, you're guilty of gross negligence. When you receive complaints about it and still don't do anything, you need to be punished. Your best protection against this corporate apathy over your privacy is anonymity. Don't send personal information via the Internet. Use pseudonyms. If you're a PANUG member, use a email redirection account. See the following web page for details: http://panug.org/benefits.htm#email An associate of mine has created a complete history for a ficticious person (Ricardo El Grande) that he uses. You may recall, several months ago, attackers stole a few million credit card numbers from Egghead's site. Egghead runs Microsoft's IIS and the attack exploited one of its many holes. Egghead is still running IIS today. They must believe that IIS/Windows is now secure and such a break-in could never happen again. They wouldn't put customer data at risk - again. Right? I'll leave you with this question. If your web site holds private information about others, such as credit card numbers, and you choose to use a web platform, such as IIS/Windows, that has a rich history of security problems, are you guilty of negligence when the site is hacked and the information is stolen? Send your reply to info@panug.org. APACHE SECURITY The two-day Apache Boot Camp that PANUG is co-hosting on September 5-6 covers the subject of protecting access to private information. You can do this by authentication (asking users for user names and passwords), access controls (restricting access by IP address ranges and URL names), web browser identity, and several other methods used individually or together. Visit the PANUG web site for more information about this course: http://panug.org